We attach great importance to pre-sales and after-sales service. Specific contents are as follows:
1. We provide detailed data so that our customers understand performance and application range of equipment; and for questions raised by the customers, we will truthfully answer them. No exaggerating the facts and no cheating the customers are our rules.
2. We meet the requirement of customers for inspecting our equipment. That is to say, the customers can make a visit to manufacturers who have used the equipment of the company and can appropriately modify or increase corresponding functions of the equipment according to requirements of the customers.
3. Before delivery of equipment, we guide the customers to operate the equipment and provide training for maintenance personnel.
4. After the equipment is delivered to work sites, we are responsible for installing and debugging the equipment; and after normal running, the equipment is handed over to operation workers. Our technicians still stay in factories and leave the factories until they ensure that production workers can skillfully operate the equipment.
5. After the equipment is delivered to the customers, we provide one-year warranty; and within warranty period, the company provides free parts and service for any damaged part.
6. Lifelong follow-up Service: For the equipment out of warranty period, we only charge cost price of the parts to replace damaged parts and provide free service.
After-sales Service tel：86-519-88179397 86-519-88173217
After-sales Service Fax: 86-519-88173217
After-sales Service Mobile: 15189761688 13057131011
After-sales Service Email：003@zejsj.com